Contact Us

Feel free to shoot us an email or use the messenger below. We are always overjoyed to hear from our customers and future customers, and we will make sure to answer any of your questions to the best of our abilities.

Email: info@classicocristallo.com

Mailing Address: 

PO Box 30037, Flagstaff, AZ, 86003

If you have a question about a specific order, for the fastest response, please include your order number, full name with your order, and email associated with the order. It is best to contact us with your email associated with your order.

Please check our FAQ page and Shipping page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information you need before emailing us.

  • Please include your order number in ALL requests.
  • It may take 1-2 business days for an email response.
  • Sending multiple emails could reset your position in our queue, so please only send 1-2 requests/responses at a time.
  • Responses may end up in your junk/spam folders, so please check there before sending duplicate requests.
  • Please keep in mind that our customer support team is not 24/7, and all emails are covered Monday-Saturday, We will generally respond on Sundays as well when available! 
  • We will try our best to get back to you ASAP, thank you for your patience.
Thank you!